Contactually
All Systems Operational
Web Application   ? Operational
Send mail   ? Operational
Mail sync   ? Operational
Contact sync   Operational
Search   ? Operational
iOS application   ? Operational
Android application   ? Operational
API   Operational
Billing Integration   Operational
Developer Documentation   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Web Request Throughput
Fetching
Past Incidents
Nov 18, 2017

No incidents reported today.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017
Resolved - This incident has been resolved.
Nov 8, 14:34 EST
Monitoring - The fix has been implemented and we're monitoring to make sure functionality has been restored for all users.
Nov 8, 14:20 EST
Identified - We've identified an issue where some paying customers are seeing a notification that their account is expired when it is actually not. We're working to fix this issue now.
Nov 8, 14:12 EST
Nov 7, 2017

No incidents reported.

Nov 6, 2017
Resolved - We're considering this issue resolved as the backup payment gateway is working correctly.
Nov 6, 11:26 EST
Monitoring - We've fallen back to our backup payment gateway while our payment provider resolves their issue. Updating billing info should be possible again.
Nov 6, 10:53 EST
Identified - Our payment provider has informed us that it's an issue with their Production Integrations portion of their services. We'll monitor their progress in resolving the issue and provide further information as we receive it.
Nov 6, 10:22 EST
Investigating - We're investigating an issue with our Payment Gateway which is preventing users from updating their credit card details. We'll update as soon as we have more information.
Nov 6, 09:49 EST
Nov 5, 2017

No incidents reported.

Nov 4, 2017

No incidents reported.